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Built in Britain

Honest Software for
UK Businesses

No VC funding. No US parent company. Just a Manchester team building CRM that actually makes sense for British businesses.

Why We Built Thrust CRM

In 2024, we were running a digital agency in Manchester. Our clients kept asking the same question: "Why is CRM so expensive?" They were paying £329/month for HubSpot + Intercom + Zapier just to manage their contacts and send a few emails.

We realized UK businesses were being forced into expensive US platforms designed for Silicon Valley unicorns, not UK SMBs turning over £500k-£5m. So we built Thrust CRM: all the features you actually need, none of the bloat, at a price that makes sense for British businesses.

Our Mission

Make powerful CRM accessible to every UK business. No per-contact pricing. No forcing you to buy "add-ons" for basic features. No 18-month contracts. Just honest software that solves real problems.

How We're Different

**No VC Funding**: We're bootstrapped and profitable. We answer to customers, not investors.

**UK-First**: Data stored in UK data centers. Priced in GBP. Support hours match UK business hours (9am-6pm GMT).

**Transparent Pricing**: What you see is what you pay. No surprise charges, no hidden "premium features".

**Agency-Friendly**: We believe agencies should earn recurring revenue from CRM. That's why we offer white-label and 20-30% commissions.

Our Core Values

What we stand for and how we operate.

UK-First

Built in Manchester for UK businesses. UK data centers, GBP pricing, UK support team.

Honest Pricing

No tricks, no hidden fees. You know exactly what you're paying for.

Customer-Funded

Bootstrapped and profitable. We answer to customers, not VCs.

Agency-Friendly

White-label options and recurring commissions for agency partners.

Meet the Team

Small team, big ambitions. Based in Manchester.

T

Tom Richardson

Founder & CEO

Former agency owner who got tired of overpriced CRMs. Built Thrust CRM to solve his own problem.

S

Sarah Mitchell

Head of Product

10 years building SaaS products. Previously at HubSpot, knows what works (and what doesn't).

J

James Chen

Lead Developer

Full-stack engineer obsessed with performance and clean code. Manchester born and bred.

Thrust CRM by the Numbers

500+
UK Customers
Manchester
Based In
2024
Founded
98.5%
Uptime
4.9/5
Support Rating
UK Only
Data Centers

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